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Automate the work that slows your business down

Turn service requests, quotations, and routine operations into reliable, repeatable workflows. Capture the details once, and let the process take care of the rest.

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TECSmith Assistant

Guided service requests and quotations

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Recent Sessions

Example service requests handled by our automated assistant

Request a quotation for a new business website

2 minutes ago6 steps
quoted

Check domain availability and register a .co.uk

15 minutes ago3 steps
completed

Configure hosting and email for an existing domain

1 hour ago5 steps
confirmed
Resources

Insights & Analysis

Offering practical advice, guidance and inspiration for your business in the digital age.

'Succession is a discipline': How to replace a CEO
'Succession is a discipline': How to replace a CEO

Finding the best chief executive is often the difference between business success and failure. A headhunter gives his tipson replacing a CEO.

By Dougal Shaw

When to hire a fractional leader (and how to get it right)
When to hire a fractional leader (and how to get it right)

Unlock the power of fractional leadership - bringing seasoned C-suite expertise into your business without the full-time cost.

By Josh Dombrack

How to build a personal brand that drives business growth
How to build a personal brand that drives business growth

Authenticity, clarity and consistency - personal branding expert Amelia Sordell shares how to craft a personal brand that not only grows your influence but delivers real business results.

By Josh Dombrack

How generalist roles can unlock business potential
How generalist roles can unlock business potential

Staff with multi-disciplinary skills could be the key to unlocking innovation and adaptability in your business.

By Josh Dombrack

How to build an effective board
How to build an effective board

An effective board of directors plays a critical role in the success of a business, but knowing when and how to set one up is ticky.

By Sarah Vizard

Lessons from a former Disney exec on using creativity to unlock innovation
Lessons from a former Disney exec on using creativity to unlock innovation

Duncan Wardle, former Disney innovation chief, believes that companies need to ask "what if?" to unlock innovation.

By Josh Dombrack

John Cleese's guide to creativity and how it can transform your business.
John Cleese's guide to creativity and how it can transform your business.

Comic genius John Cleese has some straight-talking advice on how to unlock your creativity and boost your business.

By Josh Dombrack